Website online customer service system CRMChat web customer service system source code customer service system management platform customer service system complete system

CRMChat: High-performance full-channel customer service system reshapes customer interaction experience

In today's digital era, the interaction channels between customers and businesses are becoming increasingly diversified. To meet this need, we developed CRMChat-an independent high-performance customer service system based on Swoole4, Tp6, Redis, Vue and Mysql. The system not only provides users with comprehensive access methods, but also provides merchants with efficient and convenient customer service management tools.

Diversified user access

CRMChat user supports multiple access methods, including but not limited to PC, mobile, Mini programs, and can even directly embed customer service functions in articles. Through hyperlinks, embedded web pages, QR codes or customized docking, users can easily find channels to communicate with merchants, achieving rapid response and efficient communication.

Real-time response from merchants

For merchants, CRMChat also provides a convenient solution. No matter where you are, merchants can receive user consultation information in real time through a PC or mobile App. This not only improves the response speed of customer service, but also ensures consistency in service quality.

Intelligent management improves efficiency

CRMChat is not only a customer service system, but also a powerful customer management tool. Merchants can easily add a speech library to quickly respond to common questions; at the same time, the system also supports user grouping, labeling and comment functions to help merchants manage customer information more accurately and achieve personalized services.

Open source protocols promote sharing

CRMChat is an open source project that follows the Mulan Protocol, which means anyone can freely use, modify and share it. We firmly believe that openness and sharing are important driving forces for promoting technological progress and innovation. Therefore, we encourage developers to conduct secondary development based on CRMChat to jointly promote the development of customer service systems.