PHP Lightweight manual online customer service system source code adaptive mobile terminal

PHP Lightweight manual online customer service system source code adaptive mobile mobile terminal support multi-merchant belt construction tutorial

Support multiple merchants
Support multiple merchants, each registered user is a merchant, and each merchant can add multiple customer service customers.
Unlimited seating
Each merchant can add unlimited seats, without limiting the number of seats
Support H5 mobile terminal
The system automatically adapts to the mobile terminal, and can also connect to the app (h5 method)
Support Weixin Official Accounts/Weixin Mini Programs
Customer service can communicate with visitors on Weixin Official Accounts/Mini programs in real time
Automatic reply to common questions
Support setting common questions. Customers can click on the common questions and the system will automatically reply.
customer service group
Support customer service grouping, such as pre-sales customer service, after-sales customer service, etc., allowing professional personnel to do professional things
WeChat expression
WeChat emoji emoji full set
supports sending
Picture, txt, zip, pdf, xls, doc…
Other…

Customer service transfer, historical message viewing, data statistics, source tracking, greetings, desktop notifications, night mode switching

Total background function
The main backend directly manages all registered users, allocates different merchant version permissions and expiration time configurations
Site information configuration
Official website content modification
Merchant recharge and renewal function
Merchant backend (user backend) function
Custom color of customer service window
Data statistics-current day record report
Customer Service Management-Different employee accounts can be assigned. Workstation can realize transfer function
Group settings-pre-sales groups, after-sales groups, etc. can be assigned based on business
Common words management-Quick application of common words on workbench
Hot questions-Users can set up quick replies to hot questions for the first time consultation
System Settings-Set automatic pop-up windows, access domain names, customer service colors, and automatic replies
Historical reply records-Historical reply records of customer service and users
Access document-access method (PC nesting, PC opening a new window, button clicking directly to jump), you can also set user avatar and nickname ID according to your own system
Account Center-Recharge and Renewal Order Information

Connect to the customer service payment API. And set a callback on the interface. When the user selects the payment method and pays. Customer service checks the order confirmation and calls it back to the third-party system